being punished

Why are both of my characters punished I was trying to get my main character Veslor put in shackles but my internet malfucntioned and I could not finish the shackling my main character. If there is any way possible to get my second character xX Veslor Xx unpunished that would be awesome!?
Comments
xX Veslor Xx,
1) reason: It is forbidden to register or play with more than one character (one person = one character) to obtain benefits, or to bypass any restrictions. Please refer to Game Rules (point 6) > http://dragoneternity.com/about/law_game/

2) reason: Illegal Money-Item Transfer to your second character - Veslor. Please refer to Trade Rules > http://dragoneternity.com/about/law_world/

3) You can save your current character by paying 30 gold fine for releasing it out of jail (log into the game with you current account and click "Bank" button on the top of the page).

4) You can start a new character by registering with a different e-mail account.
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