Hiyo, Aeon is here on behalf of victoriaginette, who is having some technical issues.
Here are her words:

when i put my email and password in and hit log in it brings me to a screen with my name on it, i click my name nothing happens, i click log in nothing happens. i have uninstalled reinstalled everything, tried different browesers and different computers. it will not let me in. i have cleared cleaned and refreshed everything to no avail.
it lets me make new characters and get in. but when i exit i cant get back. ive got 3 names on my log in screen now, none will turn green when i click them