Treachery of the Snake Collection swag is nothing?

I just completed earlier today my Treachery of the Snake collection, got the "swag" in my backpack. I clicked it (use) and it disappeared, but nothing new showed up, nothing was written in my chat, it just did nothing! Is this correct? Please review and advise ASAP.
Hello TheHulk,

By opening Sinra Swag you received 45 Simple Glyphs of Life.
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