accidently misclicked

i accidently misclicked while trying to move my 49 sparks to the auction hosue this was clearly a mistake and i immediatly asked for a guradian to help with this matter. i was told sry nothing we cna do...i then contacted hideki who was alson online at the time and was told imo very rudely it was youre mistake not games no refunds! and thats a quote. i mean cmon 49 sparks of inceptions? thats alot of time there to get those back. over 3-5 gold as well. i think that a simple mistake should be forgiven as long as its not a reoccurring thign i can understand that but first tiem soemone makes aqmistake and youre too busy to look into it and help a person out? AND YOU EXPECT someone to want to PAY money fromt his point on? you keep yorue 49 sparks and ill keepm my real money! wonder if its worth it to you in the long run! i find youre hideki to be very rude short and uncompassionate to a player not to mention i feel like he jsut didnt wanna be bothered by me thats my opinion to be honeest!
Comments
jacobdawolf,
unfortunately we are not providing refunds for "missclicks". I feel sorry for your loss, but there is nothing we can do
However, take a look at our latest update, featuring daily log-in cash bonuses, maybe this will cheer you up a bit http://dragoneternity.com/home/news/2485.html#cP=1 ">
for some reason hideki i cannot read your post on here...it flashes for a second thendisappears. and truly i understand you cannot do this for every single person everytime it happens but first time offenses and this isnt a offense this is a misclick maybe lag had somehting to do with it i dunno lack of attention maybe as well...but the guardian told me htat it couldnt have been a accident..im sorry but i know thata spark goes for 5s EASY apiece. why would i sell 49 for 4s. the game has some things in which i feel making moeny here is ahrd enough without something like this...
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can finally read your response im sorry that youre not going to consider helping me in this matter. and unfortunatly i do like the treasure box it does not make me feel better for the loss of several gold worht of items...
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