Didn’t Recieve casket for purchase

Hi I purchased the exclusive deal for thanksgiving I spent 180 dollars I was supposed to get 3 orange caskets but only received 2 the chat says I got 3 but I only opened 2 and there is none in my inv I have photographs and it should show in console I only opened 2
Comments
Had same problem on my phone ought the 50 reals and money was taken from my card but no reals added to my accent
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