iPad Bug Forced Purchase - Please Refund

Following a purchase selection within favourite on iPad you are automatically taken to Armor. The result being whilst trying to buy two eyes and accidentally purchased Pauldrons of Twilight Ruler for 59R ">. I PM'ed iHit straight away but dd not hear back and my clan leader advised to post here. Please advise how to seek a full refund.
Comments
Mobile phone app has the same bug (andriod).
Please note any accidental real purchases whether it's to refund item or exchange for different one of same cost - service cost is 5 reals. Please confirm you are fine with this.
Hi IHit, yes I am fine with this. Please would you be kind enough to action for me. Many thanks
Please may I have an update
ParkieUK,

Apologies for the long wait will be once again looking into that today.
Edit: Exchanged.
Any change the mobile app bug can be fixed so this doen not happen again?
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