can't finish eternal heart collection

Please help the event is almost over "> is it a bug?

04:35 Lanik Mueller: can we still get the eternal collection pieces?
04:36 LunaVaalorianMom » Lanik Mueller: the love collection pieces can be obtained by using arkhams now
04:37 Lanik Mueller » LunaVaalorianMom: I used about 40 arkhams but still no Floating Heart Air Balloon ">
04:40 Lanik Mueller: i used maybe 50 arkmas total for the other 4 but I can't get the 1st piece">
Comments
Just bad luck... collection pieces are not guaranteed.
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