Funds Withdrawn for Clan Chest Good Deposits Do Not Transfer

Dear Ihit, I can withdraw funds from clan chest for goods I deposit, but the funds do not show up in my account. This started happening last night. There was a small upgrade when I logged in. I play on iPad. Can you help? TY in advance!
Comments
I have the same problem, cannot collect gold from clanchest from iPad.
The reason probably is that you used to have both gold and reals access, now its just gold, and ios doesn't allow this , it was reported a long time back, it also don't allow you to take reals out unless you have both permissions.
the old thread is here

dragoneternity.com/forum/bugs/9518.html#cP=1
Thanks eddieson.
As mentioned by Eddie if possible simply ask for reals access and you should be able to take out gold then meantime.
Dear Ihit, everything worked fine after I received reals access again. Thank you.
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