I bought gift with real by mistake on mobile :((( 10 reals

I was looking at gift because i didnt know what was a Student of Archipelago pass so i only pass by a friend to acces to list and send a Lotus by error to this friend.. Gothic dragon.. can u refund me pls?!
I wanted to close page and not send
This is probably not the forum for this, but.. Please help my friend, she spent 10 reals in error. She ended up purchasing and sending me a gift while she was just browsing for an item to go to the Islands (which was not intended for me either, but herself)
Admins have not been very responsive lately, but I hope something can be done about this..
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