Service Request

I emailed on February 2nd and have not heard anything back. Guards tell me to pm ihit, but he hasn't logged on since Feb 1st. Can anyone help me with my request?
I have the reals now to put in a 2nd request, but is there any point if no one reads them? Please respond.
Ihit's profile says he was on the 14th and yet there is a comment on the forum from him on the ...24th I think?

Anyways don't believe what the profile says.

It's right. He hasn't logged on but always watches forum, sometimes doesn't respond.
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