Purchased wrong mount strike

king joffrey

70 07/09/2015 00:54

Purchased wrong mount strike

i clicked on my hero mount and then the strike that I wanted to upgrade clicked on best item and purchased the top item listed for sale. In this case it was the ice spike Wargol. Well it turns out this is no equippable on hero mount so why did it come up when I ask for best item? Now I spent 15 gold for a strike that I can not use. Is there anything that can be done about this and can someone look at mount gear and make sure only the items that can be used come up when we use the best item inquiry.

Thanks
King Joffrey

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07/09/2015 10:22

Ihit

70

Any items wrongfully purchased cost 5 reals to be refunded per item.

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07/09/2015 17:17

king joffrey

70

Ok I have the reals in my account so please refund so I can purchase correct piece

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07/09/2015 18:15

king joffrey

70

Can you also look into the mount items that are not useable showing up when I click best item so this doesn't happen to others.

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08/09/2015 15:57

Ihit

70

Please send info with items you want to be refunded to payment@dragoneternity.com and mention exact name of item in this thread.

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08/09/2015 18:04

king joffrey

70

Spike of ice Wargql is the item to be refunded Email sent

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10/09/2015 03:08

king joffrey

70

Is there anything else I need to do?

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